Trusted Throughout Middle Tennessee

Excellent service.. very professional and he did a great job and was very timely

Fantastic job. Showed up quickly and were so friendly! Will definitely use for any septic needs. Really appreciate you guys!!

We had a quick appointment scheduled. Mason came out and was professional, friendly, knowledgeable and got the job done. We’ll use them again.

Mason was personable, clear and concise. Good job. Septic tank pumped. I'll recommend you folks when the opportunity arises (I have a postcard which alerted me to your service. It has a $25 off code.)

Great customer service! Super knowledgeable about their business!

Quick response great service of my septic tank

I had a great experience with Outright Septic, especially Matt Rose. He came out today to diagnose and repair an issue with my septic system and grinder pump. Matt was professional, knowledgeable, and took the time to explain exactly what was going on and what needed to be done. It’s not often you find someone who is both technically skilled and genuinely cares about helping the customer. He got everything working again, and I left feeling confident the job was done right. If you need septic or grinder pump service, I highly recommend Matt and the team at Outright Septic. Great service from start to finish.

I would recommend these guys to Family or friends!! Would like to thank Matt for helping me and my family to afford the job that needed immediate attention. The price was very reasonable ! Mason was very professional and did great job. Also took the time to share bout the system with me and I learned couple things I didn't know bout septic systems. Recommend a product for preventative maintenance! Thanks Outright Septic,

Responsive and quick

Driver was courtesy and went straight to work. Was very pleased.

They came when they said they would. No issues with service. Would use again.

Excellent! Having experienced a septic alarm, Matt responded to house within a few hours to diagnose the issue.

The tech showed up on time and was professional and prepared. Great price for this service

Prompt service. Great communication and very satisfied with the service!

Had the septic tank pumped. On time, very friendly technician. Great looking equipment. The truck looked well maintained and fairly new. Fair pricing

From my initial call with Josh to schedule the service appointment through the outstanding service provided by Mason, the technician, the entire experience was five stars from start to finish.

did a great job finding the cover on the septic tank that was over 24" deep and never done before. Had a rough time digging in the heat but weathered thru it. did a great job in pumping it out and cleaning out all the junk. Would definitely recommend them for servicing. very professional. Have them coming back to add a riser to alleviate the extreme digging for next time.

Great service

Mason was incredibly knowledgeable and went above and beyond waiting a bit when I didn’t respond to his texts and calls. (Apparently phones work better when they are not set to silent. 🙄). He was able to empty and clean the first tank but promised to come back early Thursday to dig down to the second one. Thank you so much!

Outright Septic placed a flyer in our mailbox. I scanned the QR code and filled out the form online. I was contacted in less than 24 hours. The pumping was done within a week and I received a text when the employee was on his way. Our tank is buried, and Mason (the tech) put the dirt back on the area and you can’t even tell that work was done in that area. We have tried for months to get a septic tank pumping company to respond to us or even show up for a scheduled appointment. The price was also very reasonable as other companies have quoted almost twice the amount for the same service. Outright Septic has outstanding customer service and does good work. I would definitely recommend them for anyone who needs their septic tank pumped.

Great communication! Very professional. Will not hesitate to use them again

On time, on price. Great service.

Excellent service as they showed up quickly and diagnosed the problem. They were very friendly and professional and I would recommend them to anyone with septic problems.

Excellent communication and service. A live person answered quickly, every time I called and also received text messages to confirm when driver was in rout and when work was completed. They were able to answer all my questions and meet our same week expedited timing at a competitive rate. The service tech was friendly, knowledgeable, on time, answered all my questions, and completed the service to our full satisfaction. I would highly recommend this company.

Matt and Mason at Outright Septic are the best!!. They are very professional and the cost was less than I expected. Matt was very helpful and answered all of my questions and made me feel more at ease. I would recommend them to anyone that needs septic service.

We loved how you located the tank and took care of it without us even being home! Highly recommend Outright Septic!!

Had mason from outright clean our septic tank. He did a awesome job.

Matt arrived on time, completed the work efficiently, and provided us with a detailed report by the end of the day. We are very happy with his service.

Matt did a great job, good communication. And actually charged me less than the originally quoted price when he saw the scope of the job was slightly smaller, I highly recommend them.

Mason was kind and knowledgeable. Good service.

A very pleasant experience. They came. They fixed the problem. I paid. They left. No add-ons, or surprise costs. Friendly, professional service. Thank you!

I highly recommend Outright Septic. Easy to schedule, on time, did a great job and very knowledgeable. We had our septic tank emptied.

Matt did a very detailed septic inspection on a home that I was wanting to purchase. He took the time to explain everything and his inspection notes were extremely detailed. I highly recommend Matt at Outright Septic!!!!

Great service! Arrived when they said they would. Tech was knowledgeable, respectful and friendly. Everything was completed to my satisfaction without any issues at all. I highly recommend Outright Septic Pumping!

Outright Septic is truly outstanding. I don’t hand out compliments often, but this company absolutely earned it. From start to finish, the level of professionalism, communication, and competency was top-notch. Mason Motter showed up on time, was kind, respectful, hardworking, and clearly knew exactly what he was doing. It’s rare these days to find a company that delivers this level of service and takes real pride in their work. I was extremely impressed and have already referred Outright Septic to others. Highly recommend them to anyone looking for honest, reliable, and professional septic service. Well done!

Thanks for accommodating my last minute schedule change. Mason is a patient and knowledgeable gentleman as he explained the several issues. You are fortunate to have him!

The technician was on time and provided service in a timely manner. Also, he was friendly.

Easy scheduling, excellent communication, on time, friendly, knowledgeable - we will definitely be using them again to have our septic pumped.

On time. Did a nice job. Very happy with the service.

Prompt, clean, efficient And professional coupled with friendliness ! Perfect!

Excellent service will definitely use again

Professional, fast, friendly service. I would highly recommend using Outright Septic.

On time, friendly, courteous, did a great job! I recommend them to anyone.

Showed up on time and was very respectful. Thanks

Outright Septic is the best around. From staff to the tech. Everyone did a great job at a very reasonable price. Thank you.

Very professional. Excellent service.

Great service. Polite and efficient. My discount was to be $50 per internet. It was $25

Done even before I got home! excellent!!!!

Mason was awesome! He was very informative about the septic system, and hoe it functions! Fast and complete service.

Mason was great. Very friendly. He answered all the questions I had and also did a very thorough job. It was all done in around 30 minutes from start to finish. Truly stress free.

The guy was super

Septic tank is now properly functioning. It was also explained to me in depth by the technician how a septic system works. Overall it was a good experience.

Professional and thorough. Their equipment is in excellent condition, and to me, that says everything about the quality of their work.

Mason was amazing. The company responded quickly, and did a very good job.

Talked with my wife at length about our system, answered questions, recommended fixes for our system with upfront pricing. It looked like it was competitive with pricing for similar services even though our system had been neglected for so long - they explained what our options were and offered us fairly priced fixes for some of our issues.. The tech was great, the online communication was prompt and thorough, the scheduling was convenient, I was honestly pleased all around with their service!

They were friendly and punctual, and did a great job. The invoice included photos of where they dug, detailed notes, and recommendations. Highly recommend!

Mason was so friendly and explained everything so clearly- did a fine job for us and we would gladly refer him to others.

Fantastic customer service and work. Matt was able to fit me in his schedule quickly. He immediately identified my problem and let me know it would be a simple fix. I appreciated the upfront communication on cost to fix it and the added knowledge he gave me on how my uphill septic system works. A++ Company

Very good timely service from Outright Septic, Mr. Mason Motter was very polite and efficient.

Great service, wondeful customer service. They were polite, courteous and professional Answered questions, returned calls and price was reaonable.

Wow ...great experience . Kept me informed , communicated effectively and executed flawlessly ... and they were the lower cost vendor ... Great Job!

The service rep was very professional and friendly. He went out of his way to be of service to us. The booking of the service call was also easy and the person on the line was courteous and friendly as well as very helpful.

Very pleased with the service. Good communication, technician was very personable and professional. Answered all my questions and did what he came to do. Thank you very much! Easy to pay online after he left. Pics provided to confirm what was done even though I was home to see it happen.

Easy scheduling and Mason was clear straightforward with everything when he was on site.

Outright Septic surpasses all expectations of excellence customer satisfaction. A group of fine trustworthy people who know their business and went above and beyond to service our emergency septic issue.

Fast and friendly service with fair pricing. If you need septic work done I definitely recommend this company.

Matt and Mason were fast, professional, and informative. Highly recommend the Outright team for your septic needs.

It was a little difficult to keep in contact with the individual who was actually coming out to help us kept going through like service. But once we got in contact he was great. Took care of us and helped us in any way he could. I would definitely use them in the future.

I contacted them when I received a coupon in the mail, and was able to schedule them to come to pump our tank the following week. Communication was prompt and they took care of everything, even sending pictures of them at our house! Will definitely use them again when it’s time!

I needed fast service and professional without charging A fortune. Mason came out was very professional did the job fast, efficient and correctly.

Excellent at what they do and an extremely well run company! Can't say enough good things about them. If you need septic tank service this is the company to call!

Mason was very nice. Thanx for the work!

Tremendously friendly. They do a great job communicating their arrival, scope of work, pricing, and any changes that may need to be made. I recommend Outright Septic!

Prompt communication on how to schedule service along with an estimated cost. Arrived on time and was very professional. Will definitely use them again!

Matt is an absolute expert and went out of his way to help my family with an urgent repair

Very helpful and on-time

Excellent service

Excellent work!!👏👏

Excellent service. Service technician Mason was extremely professional and knowledgeable; answered questions and provided excellent feedback.

Mason is a great employee - he took the time to answer all my questions, and did a great job of finding our septic tank, pumping it out, and explaining everything.

Appreciated finding someone who could come quickly and price was affordable ! Will always recommend a company who is reasonable in price and not taking advantage of your emergency in the nashville area ! Will def use again !

There's good---- and then there's exceptional. Of all service providers of any kind we've used, Outright Septic is among the very best. Great communicators, on time, patiently showed me what I didn't know. Thorough work. I got immediate help when I called back to get replacement tank lids.

The team was very nice and knowledgeable.

Great service. The operator, Mason, was very efficient and friendly. I highly recommend this company.

Work was done efficiently and the Tech was professional.

The professionalism, courtesy and price cannot be beaten. Excellent in every way.

Great service. Responsive and easy to work with for appointments. Will use again.

Great communication over text messsage. Quick service. Answered my questions and sending a report

First of all, I appreciate that we were able to get the services immediately upon request. Secondly, I was not present during your representatives service, but I heard no complaints from my sister. I know we appreciate the fact that he did let us know that our septic system looked good and did not cheat us or attempt to over charge us for checking for the problem. It is truly a blessing to work with an honest company.

Outright cleaned our septic tank. The person was on time, friendly, left the area clean and he was accommodating. This was our first time using this company but we will call them again going forward!!

Very nice and very knowledgeable.

Timely, knowledgeable and efficient. Will certainly use them again.

Efficient and straight talks, with good suggestions and recommendations

Mason found our septic tank and proceeded to empty it. Really nice person, very professional and answered all of our questions. Great asset to your team!

Very professional, young man. Mason was down the earth, Cain of guy. Great job. Will contact them, with confidence.

Mason was very good, polite and prompt

Quick to respond, friendly, professional and well equipped to handle the problem with ease. Very highly recommend!!

Great job. Tech worked hard during 100 degree heat to dig down to lid. Then he had to wait until ran stopped to finish. I recommend this company highly.

Mason Motter was on time and completed job in good time. Mason mentioned that a pipe was instaled wrong and that you can fix it so I said ok. Thanks.

Mason did a great job on our septic tank cleaning. Excellent job with clean up of the area after service. Prompt service.

Septic Service was great. Would highly recommend.

Very professional service

Excellent service!

Outright Septic went the extra mile to get our three septic tanks pumped out. They communicated great with me and showed up when they said they would. I will be using this company for years because they are professional, friendly and trustworthy.

I had my septic tank pumped. The tech and manager were great to work with. Very professional and kind. I knew exactly what they were going to do before they did it. Even when they ran into a problem they took care of everything. I highly recommend anyone that needs septic tank service to give them a call!!!! Now my septic tank is clean and they will remind me when time to service again. Worry and hassle free!

Matt is very professional

All around great experience. Pricing was clear, concise, and thoroughly explained ahead of their visit. I was notified when they were headed my way. When they arrived, they explained the process, got right to work, and finished right on time. A detailed report and invoice was sent after the visit, and payment was quick and easy. I’ve put a reminder in my calendar to have them come back in 5 years!

Matt was so professional and courteous. He explained everything as it was being done and did not do anything that wasn't absolutely necessary. We are definitely going to be lifetime customers!

Very efficient and friendly.

Was a great experience explaining everything about what he was going to was very helpful and answered all my questions. This is a great company to work with. Thanks for a great job.

I called Outright septic yesterday because I was having trouble with my septic system. We bought our home last year and we didn’t know if the septic system was clean out when we bought the house. Come to fine out it wasn’t. Matt was great about coming out the next morning and cleaning everything out. He was very informative about what was needed and what was going on with it. I would recommend them to everybody.

Septic clean out, expert job, great communication, fair price. Will use again

great service thanks so much!

Quick response time, direct communication, knowledgable technician, overall wonderful experience. I will definitely use Outright again and recommend them to others.

We LOVED our experience with OUTRIGHT. Our technician Matt was on-time, professional, knowledgeable, efficient & kind. They showed up in a very sharp, branded truck & all employees are dressed professionally with khakis & an OUTRIGHT branded polo. Highly recommend for great service at a great price!

Easy setup. Good communication and included tank technician feedback report. Highly recommend and will use again in future. Thanks!

Amazing job and a great company to work with! I would highly recommend Outright Septic! A++++++